TutorABC 員工對 English Teacher 的評論
I worked from home (Online English Teacher) so I didn't get to have much fun, but overall the experience was diverse and enriching. As I speak English fluently, the rest of the job was easy. Or so I thought. I had to schedule sessions with the students (from different ages and cultural backgrounds), provided by the company together with the standard lessons. When I got online to teach, the class started and the students got online too through a shared application for the next 50 minutes. Once the class ended, there was an evaluation process for each student on different levels and I was evaluated by them too. A recurrent problem I noticed had to do with the connection, the background noise as the students use to log in from their workplace or home, so some of them were disturbed by the noise coming from the others. Then there was the discrepancies in English level between those in the session (maximum six students), some of them not being able to grasp the meaning of some words, the pronunciation or the whole content of the lesson. This could annoy those more advanced and frustrate those with poor English. In any case, the lesson (12-15 pages or so) had to be fully covered in those 50 minutes, no matter how much some student were able to participate or not. A failing internet connection on their side combined with the noise and the rush to finish the lesson could and sometimes did lead to a poor evaluation on their part, which was frustrating for the teacher. But overall the experience is interesting and enriching.
I taught at an International School in Thailand for two years. I have my Degree and my TEFL. TutorABC was my first online English Teaching experience. I worked for TutorABC for three months. TutorABC offers 45 minute and 25 minute sessions. The 45 minute sessions can have 1-6 students (30% of mine were with 1 student). The 25 minute sessions can have 1-2 students. I have taught 666 25 minute classes and 92 45 minute classes with an overall rating of 9.68 out of 10. TutorABC says that you can make up to USD$30/hr with their 45 minute sessions. This is a sick joke and is based on ALL THE STUDENTS giving you a 10 rating. The students are NOT REQUIRED to rate the teachers. You, as a teacher, can remind them to rate your class, but you can not ask for a high score or you will be fired. When students do not rate you, you as a teacher have no recourse. I have contacted TutorABC many times in the beginning to ask them to remind the students to rate my class and received silence in return. This is the SCAM that TutorABC uses to cheat the teachers. TutorABC get s paid by the students. If the students DO NOT rate the teachers, TutorABC keeps your portion of the bonus. TOTAL SCAM. DO NOT teach for TutorABC unless you like being treated like an underpaid slave.
Flexible hours and decent technical support.
Horrible management and schedulers, poor lesson material, last minute change of classes without teacher knowledge.
By the end of my time working there, the hours given to me were so low. My base pay was only 6.50 an hour and had the potential to go up if students gave a good rating. Students didn't always give you rating and occasionally gave bad ratings due to technical issues that were out of my control, mainly tutorABC's server problems. The platform was very unstable. If students gave you a bad rating then that class was only worth half the pay. So 3.25 for the hour. There was no possibility for a raise.
Easy to get time off, somewhat flexible schedule, work from home
Extremely low pay, peak hours tend to be inconvenient, technical difficulties
Working for TutorABC can be a little frustrating because the company is in China and although it is really nice working with the students it is very hard to get a staff member to communicate with the teachers for help with either technical problems or any other issue that may arise.
students are nice
low pay and no staff support
TutorABC is unprofessional and hours are not stable. They hire anyone even if you don't have any certifications or teaching skills. The fixed schedule they want you to make is not suited for times outside of Taiwan's time zone and surrounding areas so you have to work very early hours in the morning (Ex: 4am, 5am, 6am). The only time the money pays off is if you are promoted to demo consultant and have a lot of sessions with good ratings (bonuses for good ratings). A lot of the workers (schedulers, IT) are unprofessional with client sessions (if there are problems with connection they will make you struggle with the class either the whole time and waste 45 minutes or wait til you are half or more than halfway through with time rather than just rescheduling the client). Sometimes I can't even get help from IT. Sales people try hit on me in the messages while I am talking to clients. So unprofessional and disgusting! The training videos are horrible. The people in them have such bad attitudes. The sales people try to criticize me if I don't correct demo clients enough even when they themselves speak minimal English because they want me to try to sell the course to the client (you can't correct someone if their English doesn't need correcting). The workers ask me to use Chinese with clients when they don't understand but then I get criticized after I use it (If a person does not understand they expect you to just move on instead of teach them what the word or phrase means in their native tongue which is not effective whatsoever). Regular classes can become too - 更多......
SEMI- flexible (besides the fixed hours, but they may not even book you so you might not get paid)
unprofessional, pay is not stable, hours are not stable, greedy, uncaring