TutorABC的管理層評論
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I taught at an International School in Thailand for two years. I have my Degree and my TEFL. TutorABC was my first online English Teaching experience. I worked for TutorABC for three months. TutorABC offers 45 minute and 25 minute sessions. The 45 minute sessions can have 1-6 students (30% of mine were with 1 student). The 25 minute sessions can have 1-2 students. I have taught 666 25 minute classes and 92 45 minute classes with an overall rating of 9.68 out of 10.
TutorABC says that you can make up to USD$30/hr with their 45 minute sessions. This is a sick joke and is based on ALL THE STUDENTS giving you a 10 rating. The students are NOT REQUIRED to rate the teachers. You, as a teacher, can remind them to rate your class, but you can not ask for a high score or you will be fired. When students do not rate you, you as a teacher have no recourse. I have contacted TutorABC many times in the beginning to ask them to remind the students to rate my class and received silence in return. This is the SCAM that TutorABC uses to cheat the teachers.
TutorABC get s paid by the students. If the students DO NOT rate the teachers, TutorABC keeps your portion of the bonus. TOTAL SCAM.
DO NOT teach for TutorABC unless you like being treated like an underpaid slave.
優點
Flexible hours and decent technical support.
缺點
Horrible management and schedulers, poor lesson material, last minute change of classes without teacher knowledge.
Pros - flexible, super flexible hours (that's it)
Cons- low pay (less than min wage)
- poor communication from management
- classes aren't guaranteed
usually, start at 8 and walk out office at 8, sometimes 10.
paid good, but if you average your work hour, not worth it.
top management... well, look on the internet...
優點
office environment is nice.
缺點
no time to enjoy
I don't usually post things on the internet, but here are the facts and reality of working in Tutor ABC. (this is for the people who's considering working for this company)
This job is all about rating bonus from the clients.
Since they change the payroll system and teaching time for the consultant, the salary has basically been cut in half.
The adult students might not give you any rating, but not because your a bad teacher, but because they simply don't care about it!
With the 25 minute session, even if you teach real hard, if the clients didn't give you a rating of "10" <-- which is a full rating. You don't get ANY bonus from that teaching session.
I didn't have any problems with their management team, instead found very helpful for any trouble shooting during the sessions. However, I really don't see any of their business strategy of "Motivating their Teachers!".
It seems like: The good teachers would leave this job as soon as they found a better online teaching companies. The poor teacher are left in the company. result with more client complains.
This is only my personal opinion ( I have been working in the English teaching field for more than 8 years, and hopefully what I wrote could help you!)
Try to compare more posts, search deeper of what other people think of Tutor ABC, but do search new posts, or posts that are from May 2017 or later, because Tutor ABC had a new change started on that date.
自從Tutor ABC 更新他們的制度後，他們成功的找到了新的方式從他們自己的線上老師抽取更多的錢。 現在２５分中的課程中，如果你沒有達到學生１０分的評價，基本上他不會有額外bonus. 在４５分中的課程中，當學生很多時，相對的碰到的問題也會更多，例如（學生中有人的麥克風有雜音影響到其他學生，學生程度不一，學生學得很開心卻不給你評分等）還有許多其他的問題，這只是當中目前簡短的說明。 - 更多......
優點
Many helps for online trouble shooting
缺點
They make new changes to lower your salary and increase your teaching hours.
在此工作典型的一天：
早上9-10點至晚上22點,期間需要開發客群,維護舊有客戶,語言分析及解說
以及文案審理,制式化開會討論,不定期更新公司制度變化及活動,例行文書處理
您學到了什麼：通過電話進行客戶拜訪,銷售及服務,了解說話技巧的魅力及優勢,能夠迅速掌握客戶主要的購買需求,以及為何而買,面對繁雜的一體化線上服務,能夠紮實的訓練自己的口才文書處理及案件問題討論與思考,也讓我更認識自己的工作想法
管理人員是否有領導力：通過專制制度文化,比較無法得以感受實質的領導氛圍,照本宣科的管理方式
同僚的狀況：兩年的經驗,與同仁間並無發生重大紛爭情事,相處融洽,各部門同事皆有各自發揮的特質
工作中最困難的事情：無法落實向上管理與建議,是非常可惜的一步
工作中最有趣的事情：與客戶建立感情,並指導學員如何學習語言,並從中獲得成就,以及與同事並肩合作,努力達成目標
優點
學習口說技巧, 客情問題及售後服務處理
缺點
工時過長與薪資不符比例原則, 文化專制, 作業流程冗長, 制式化會議效果不彰
I've worked with this company for 3 years. I have gained a lot of knowledge and experience in interesting culture and interpersonal skills. It has a benefit of teleworking, so you can work from home; no need to commute. It works with commission, so you can get anywhere between $9 and $15 per hour, USD.
The major drawback of this company is no benefits (retirement, insurance, dental, etc) and the worst middle management I've ever experienced. You have no supervisor, or manager, or anyone who you can document or report your work to. There is a communication center, but unfortunately they don't respond frequently enough for emergencies or urgent situations (24+ hours for responses). You cannot talk to fellow consultants, so you can't gain knowledge or experience from colleagues, and there is no real chance of advancing in the career. (I've been offered 2 different positions, but neither of them paid more money.)
優點
Flexible work schedule, as many hours as you want to work, 45 minute sessions
缺點
No benefits, no middle management